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● LivexService1 credit per run

Support Agent

Answers customers from your own documents. Hands off when unsure.

Add your FAQs, terms, product pages and policies. The Support Agent answers questions on your website chat widget or through the API, quoting only what your documents say, with sources. When it is not confident, it does not guess: it hands the question to your team and logs it for a reply.

Pricing
Included in every plan · 1 credit per customer answer
Plans from $49 a month with 1,500 credits, or ₹2,999 in India. 14 day free trial, no card needed.
Start free trial →Compare prices
What it does
  • Answers only from your documents, with sources
  • Hands off to staff below your confidence threshold
  • Website chat widget in one line of code
  • Unanswered questions list to improve your docs
  • Staff replies logged against each thread
You get
Answered and handed off conversations, gaps in your documentation
A person reviews and approves every output. Drafts support, and do not replace, legal advice.
Used in
Fintech and lending →Wealth and investment firms →SaaS and technology →Hospitals, clinics and healthcare →E-commerce and retail →Education and training →Real estate and property →Logistics and distribution →CA and accounting firms →Marketing and digital agencies →Maritime and shipping →Manufacturing and supply chain →
Live demo

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Input · try your own

Answers come from a sample knowledge base for Northwind Credit, a fictional lender. Try: "How do I change my EMI date?" or "What is your parking policy?"

Agent output
Run the agent to see real output. These are the same engines your team uses inside xAgents.
Other agents